RETURNS, EXCHANGES AND SHIPPING
**All orders placed on or before Feb. 28, 2013, were handled through Allstar Products Group (APG).
If you have a question regarding an order with APG, please call their customer service line toll free at (866) 684-0473.**
**All sales on embroidered products are final**
Forever Lazy's shipping policy is very simple. You should expect your order to arrive in 2-4 business days of the purchase when using Standard shipping options. You can also upgrade your shipping using FedEx Express services as you deem necessary. All Express shipments have an order deadline of 2pm CST in order to be shipped that same day. For International orders, we ship via an international shipping consolidator, Asendia, FedEX and DHL, and our website automatically calculates the exact shipping charges that we have to pay and bills you accordingly. **Forever Lazy will not be held accountable for shipping-related delays that are the fault of the carrier. Also, if the customer inputs an incorrect or invalid shipping address that results in the package being undeliverable, the customer is responsible for all costs associated with re-shipping the item should they want the item re-shipped. Otherwise, we will offer a refund for the cost of the item. If you have any questions feel free to contact us.
Returns and Exchanges
Forever Lazy’s return policy is very simple - if you are for whatever reason unsatisfied with your purchase, you have 365 days to exchange or return the product to us. No stipulations, no gimmicks, no bull-honkey. We don’t care if the package is opened or the product has been worn, all we care about is making sure you feel comfortable with your purchase. We trust our customers to do what’s right, that’s why we leave the decision up to you. We value your business and support and therefore we’ll do anything we can to make sure you’re completely satisfied with your purchase.
We ship via FedEx and the Post Office, and pay for all outbound shipping on all exchanges. You just need to cover costs to ship the product back to us. Please include a note inside the package indicating whether you are looking for a return or an exchange on the item(s).
For returns, you will only be refunded the cost of the product(s) purchased excluding original shipping fees.
How to Return/Exchange
If you would like to return or exchange a product, please send the product(s) back to us at the below address indicating your order number and which product you are returning/exchanging. Then, please let us know why you are making the return, or give us instructions as to which product you would like in its place. Upon receipt of your item(s) we will either reimburse the cost of the product(s) or ship you a new item(s). For returns, we will credit the cost of the product(s) back to the same payment method that was used for the transaction.
2361 S Commerce Drive
New Berlin, WI 53151
**Please note, you may be assessed a laundering fee for any items that are returned excessively dirty. To qualify for a full refund, items *must* be returned in good condition.
If you have any questions, feel free to contact us.